Last updated: 15 August 2026
TIXITOXI, operated by DeVeDes-Design, respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).
Data controller
DeVeDes-Design, trading as TIXITOXI
Lekstraat 4
1946 RX Beverwijk
The Netherlands
Email: denise@tixitoxi.com
Telephone: +31 6 81523253
Dutch Chamber of Commerce: 98320467
Personal data we process
When you visit our website, place an order or contact us, we may process:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Order and payment information
- Products, sizes and personalisation choices
- Messages and customer-service correspondence
- IP address, browser information and website activity
- Information required to prevent fraud and secure our website
We do not receive or store your complete payment-card or bank details. Payments are processed by our payment provider.
Why we process your data
We process personal data to:
- Process, produce, deliver and administer orders
- Receive payments and issue refunds
- Communicate about orders and answer questions
- Provide customer service and handle complaints
- Comply with tax, accounting and other legal obligations
- Prevent fraud and protect our website
- Improve the operation and usability of our webshop
- Send marketing messages only where we have a lawful basis or your consent
The legal bases for processing are performance of a contract, compliance with legal obligations, legitimate interests and, where required, consent.
Sharing personal data
We only share personal data when necessary with service providers involved in operating the webshop, such as:
- Payment providers, including Mollie
- Delivery companies and fulfilment partners
- Website hosting and technical service providers
- Accounting and administration providers
- Government authorities where legally required
These parties may only use the information for the relevant service or as permitted by law. We do not sell personal data.
International processing
Some service providers may process data outside the European Economic Area. Where applicable, appropriate safeguards are used, such as an adequacy decision or approved contractual clauses.
Retention periods
We do not retain personal data longer than necessary.
- Order and invoice records are generally retained for seven years to comply with Dutch tax obligations.
- Customer-service correspondence is retained only as long as reasonably necessary.
- Account information remains stored until the account is deleted, unless legal retention obligations apply.
- Cookie and analytics data is retained according to the periods stated in our Cookie Policy.
Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access and unlawful processing. No online system can, however, guarantee absolute security.
Your rights
Depending on the circumstances, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time
- Submit a complaint to the Dutch Data Protection Authority
To exercise your rights, email denise@tixitoxi.com. We may ask for information necessary to verify your identity.
You can submit a privacy complaint to the Dutch Data Protection Authority through autoriteitpersoonsgegevens.nl.
Cookies
Our website uses necessary cookies to operate the webshop. Optional cookies, such as analytics or marketing cookies, are used only as described in our Cookie Policy and, where required, after consent.
Changes to this policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will always be published on this page.